Shipping policy
Shipping Policy
Thank you for shopping with Studio 33! We want to make sure you’re informed and confident when placing your order. Below you'll find everything you need to know about our shipping process.
Production Time
- Each made-to-order item is through our trusted partner, Printify.
- Production typically takes 2–7 business days before shipping.
- Personalized or custom items may take slightly longer during busy seasons.
- You'll receive a confirmation email once production on your order has started.
Shipping Times & Regions
- Standard delivery within the U.S. typically takes 3–7 business days after production.
- International orders may take 10–30 business days, depending on location and customs.
- You’ll receive tracking info by email once your order has shipped.
Shipping Costs
- Shipping rates are calculated at checkout based on your location and the items ordered.
- We may offer free shipping promotions—watch for those on our home page or social media!
Multiple Items in One Order
- Items may ship separately if produced by different Printify providers or facilities.
- You’ll receive separate tracking numbers if your order arrives in multiple packages.
Delays or Delivery Issues
- Once a package is handed off to the carrier, delays due to weather, holidays, or customs are beyond our control.
- If your order hasn’t arrived within the expected window, please contact us and we’ll help resolve it.
Incorrect Address Policy
- Please double-check your shipping address before completing your order.
- We are not responsible for delivery issues caused by incorrect or incomplete addresses.
Lost or Damaged Packages
- If your package is lost in transit or arrives damaged, please reach out within 7 days of delivery.
- Include photos and your order number so we can investigate and offer a solution—either a replacement or refund if eligible.
Support
- Questions? We're here to help! Contact us and we’ll respond within 1–2 business days.